Frequently asked questions

  1. What does WM offer?
    WM offers you competent integrative medicine, i.e. a combination of conventional and complementary medicine, completely individually, as is best for you. Find out on our homepage which therapies and offers are possible with us.

  2. How should I proceed if I want to make an appointment with WM?
    That depends on your insurance model; but basically the same way you are referred to other specialists.

  3. Can I just drop by spontaneously for an appointment?
    No, all appointments must be booked in advance. Even for blood samples, a discussion is important beforehand and therefore an appointment is necessary.

  4. What does my health insurance pay for?
    This depends on your health insurance model and supplementary insurance. However, many therapies and services offered by WM are covered by self-payment. Please enquire about this with your health insurance company in advance.

  5. Can I choose a doctor at WM as my family doctor?
    As of July 2021:

    • Brugg location: This is possible for all patients.

    • Winterthur location: Unfortunately, this is not possible at the moment (vacant position). In addition, also in future only for patients with free choice of doctor (no GP model, HMO or similar).

  6. I live very far away from a WM practice. Is there also the possibility of a telephone consultation?
    No, unfortunately not. In order to ensure a competent diagnosis and consultation, an on-site appointment is absolutely necessary.

  7. Where are there Wise Medicine practices?
    Currently there are WM in Winterthur and in Brugg/AG. We are working on offering you additional WM practices in other locations in the future.

  8. How long does an appointment with WM take?
    We are happy to take enough time for you to ensure competent treatment. An initial consultation usually takes about an hour. Follow-up appointments are shorter.

  9. Should I send you my medical history beforehand?
    Yes, that helps us a lot! Please send us reports and documents (not older than six months) in advance by e-mail to the location of your choice. You can find the e-mail addresses here.