Frequently asked questions
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Wise Medicine offers you competent integrative medicine. The combination of conventional and complementary medicine, tailored to your needs. Find out more about the therapies and services we offer on our homepage.
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Wise Medicine is currently located in Winterthur, Brugg/AG and Zuzwil. We are working on opening further Wise Medicine practices in other locations.
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This depends on your insurance model. Please check with your health insurance company whether you need a referral.
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Due to many inquiries, we currently have a patient stop in Winterthur and Zuzwil.
Our (GP) practice in Brugg is accepting new patients. -
Appointments are only possible by appointment.
Doctor's appointments can only be arranged by telephone. Important: Due to many requests, we currently have a patient stop in Winterthur and Zuzwil.
For IHHT appointments and appointments with therapists, please use the online booking.
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In Winterthur and Zuzwil we are not a family practice and do not offer family medicine.
We currently offer family medicine at our Brugg location.
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We are happy to take enough time for you to ensure competent treatment. An initial consultation usually takes around an hour. Follow-up appointments may be shorter.
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Yes, that helps us a lot! Please send us reports and documents (not older than six months) in advance by e-mail to the location of your first appointment:
wisemed.winterthur@hin.ch, wisemed.brugg@hin.ch, wisemed.zuzwil@hin.ch.
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You can find out which hormone test is right for you either in a hormone consultation or on the website https://censa.de/speicheltest/ and order it there.
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Please refer to the instructions enclosed with the test. There you will find step-by-step instructions.
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Medical consultations are covered by basic insurance. If you are insured under the family doctor model, a referral from your family doctor is required. The invoice will be sent directly to your health insurance company and you will receive a copy of the invoice
In the case of infusions, basic insurance covers infusion material and follow-up care (max. 6x 15 minutes according to Tarmed).
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Herbal supplements, natural products and therapies such as IHHT cell training, ozone therapy and infusions must be paid for by the patient. In the case of infusions, additional substances are charged on a self-pay basis.
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You will receive an invoice from us with proof of reimbursement.
Self-pay services can be submitted to your supplementary insurance. Depending on your insurance package, part of the costs may be covered.
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Additional, individually selected laboratory analyses that are necessary for integrative diagnostics are not covered by basic insurance. These are billed as self-pay services.
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Doctor's visits also include preparation and follow-up work, which explains the higher billing time than the pure consultation time. For further visits to the doctor, the "increased treatment requirement" item can be used due to the tariff time limit.
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E-mail inquiries with medical content or administrative work will be charged in the same way as a telephone consultation - apart from brief queries.
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For security reasons, we encrypt documents attached to an e-mail with your date of birth.
When opening these documents, you will be asked for a password. Enter your date of birth in the form DDMMYYYYY. Example: 01.05.1994 becomes 01051994